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Contact

Hours, Emergency Numbers, Contact Form, Email Address, Staff Phone Numbers, Find Us On Map

Our St. Cloud office is located at 30th Avenue and First Street South, one block south of Red Lobster. Our Sartell office is located on Pinecone Road in Sartell, at Pinecone Marketplace. Members can do all their transactions at either location, regardless of where they opened their accounts.

Office Hours (Both locations)
Monday – Friday
9:00 a.m. – 5:00 p.m.
Saturday
9:00 a.m. – noon
Drive-up Hours (Both locations)
Monday – Thursday
7:30 a.m. – 6:00 p.m.
Friday
7:30 a.m. – 7:00 p.m.
Saturday
8:00 a.m. – 1:00 p.m.

EMERGENCY PHONE NUMBERS

For lost/stolen MasterCard Credit Cards: 1-888-428-4721

Lost/stolen Visa Debit Cards1-800-234-5354

To report lost/stolen checks or Member ID Card, or to request a Stop Payment, call us during office hours:(320) 252-2634 

EMAIL CONTACT FORM

Note: Internet email is not encrypted. To protect yourself and your accounts, do not send information such as account numbers, social security numbers, etc. via email. There are two options currently available to send us an email. Remember that neither method is secure. DO NOT include any private information such as account numbers, social security numbers, etc. We already have this information on record, so DO NOT send them by email.

Change of Address, Change of Name, or Other Personal Information: We will not accept changes to your name, address, or other personal information if you submit those changes by email. To register these types of changes on your account, you must come into the credit union or call us. In order to protect your accounts, we must positively identify you.

To contact us using your own email account, use our main email address: info@stcloudfcu.coop
or use the contact form below.

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Direct-Access Phone Numbers

Consumer Loan Department Direct Line: (320)258-2190

Mortgage Loan Department Direct Line: (320)258-2186

24-Hour Voice Response Transaction Line
(also referred to as Audio Response System)
(320)252-8741 — Toll-free: 1-888-252-2634

FAX Numbers
St. Cloud office Loan Dept. FAX: (320)258-2171
Sartell office FAX: (320)258-4520
Accounting Dept. FAX: (320)252-9036

Bill Winter
CEO
(320) 258-2141

Alyce Justin
Executive Vice President
(320) 258-2142

Sandy Lehnen
Vice President of Lending
(320) 258-2151

Joseph Rose
Loan Officer
(320) 258-2162

Lisa Winters
Loan Officer
(320) 258-2143

Jim Arnold
Mortgage Loan Officer
(320) 258-2174

Lisa Schreifels
Mortgage Loan Officer
(320) 258-2149

Jacey Stocker
Mortgage Loan Specialist
(320) 258-2176

Tyra Baumann
Mortgage Loan Specialist
(320) 258-2175

Jackie Mathiasen
Vice President of Accounting
(320) 258-2145

Mary Hetherington
Teller Supervisor
(320) 258-2155

Melissa Henning
Member Services
(320) 258-2177

Tammy Butler
Sartell Office Supervisor
(320) 258-2159

Barb Toenjes
Member Services Manager
(320) 258-2150

Duane Otremba
Vice President of Marketing
(320) 258-2144

Jackie Evavold
Financial Advisory Services
Estate Planning, Investments, Insurance, Tax Planning, and more.
(320) 258-2166

FIND US ON THE MAP

St. Cloud Office

Main phone: (320) 252-2634
Toll-free: 1-888-252-2634
Address: 3030 First Street South
St. Cloud, MN 56301

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Sartell Office

Main phone: (320) 252-2634
Toll-free: 1-888-252-2634
Address: 1716 Pinecone Road South
Sartell, MN 56377

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